FAQs โ career coaching and small business coaching in New Zealand and Australia
Questions? Straight answers.
Everything you need to know about working with CareerMate, in plain English. Can't find your answer? Ask me directly, I usually reply the same day.
Getting started
What is CareerMate?
CareerMate offers one-on-one career coaching and small business coaching in New Zealand and Australia. It was founded by Chris Casey, an ICC-certified coach based in Auckland who still works full time leading marketing and technology teams.
Who is CareerMate for?
Two groups of people. Professionals in marketing, technology and creative roles who are starting out, levelling up or ready for a change. And New Zealand small business owners who want help with marketing, sales, numbers and AI.
Why choose CareerMate over other coaches?
I'm still working in the industry. I hire and lead teams today, so my advice reflects what's happening in the job market and in business right now, not ten years ago. I've also changed careers myself, run my own small business, and worked across sectors from financial services to agriculture.
What is the Next Move Call?
A free 20-minute online call. We talk through where you are and what's got you stuck, and you leave with a clear next step, whether or not we work together. There's no script and no sales pitch. Book your Next Move Call.
Do I need to pick a service before we talk?
No. Tell me what's going on and we'll work out together whether career coaching, business coaching, or neither is the right fit.
What can you honestly promise?
A clear picture of where you stand, a practical plan, and someone in your corner while you act on it. I can't promise a job offer or a sales target, and no honest coach can. If you're not getting the outcome you expected after a programme, I'll offer further sessions free of charge.
Career coaching
What does a career coach actually do?
A career coach helps you work out what you want, builds a practical plan to get there, and supports you while you act on it. That can include a skills audit, your CV, LinkedIn and portfolio, interview practice, and big decisions like whether to stay or go. See career coaching.
Do I need to already work in marketing, tech or a creative field?
No. Many people I work with are trying to break in, whether they're graduates or moving across from another industry. We'll work out how your existing skills transfer.
How many sessions will I need?
It depends on what you're working on. One $179 session suits a specific question, like a CV review or interview prep. For a bigger change, the three-session CareerMate Programme ($499) gives you time to plan, act and adjust.
Do I get support after the programme?
Yes. If you complete the CareerMate Programme, you get 3 months of follow-up support afterwards.
Is there something free I can start with?
Yes. Download Your Job Reset, a free 13-page workbook that helps you get unstuck and plan your next move at your own pace.
Small business coaching
What do you help small businesses with?
The planning and behind-the-scenes work that helps you grow: who your best customers are, your website and social media, your sales process, the numbers that matter, and practical AI and automation. See small business coaching.
Who is small business coaching for?
New Zealand businesses with around 2 to 20 people, including online businesses, e-commerce brands, retailers, service businesses, consultants and sole traders ready to grow.
Will you do the marketing for me?
No, I'm not an agency. I help you build the plan, set up the tools and templates, and show you how to run them, so you own it and don't depend on anyone else.
I'm not very technical. Is AI really for me?
Yes. We start with simple, practical things that save you time straight away, like drafting posts and emails, answering enquiries, or tidying up admin.
Cost and booking
How much does it cost?
The Next Move Call is always free. Career coaching is $179 per 60-minute session, or $499 for the three-session CareerMate Programme. Small business coaching is $249 per 60-minute session. Both are pay as you go, with no lock-in contracts, and we'll confirm the right option on your free call before you pay anything.
How do I book?
Start with a free Next Move Call. Pick a time here, or email yourmate@careermate.io and I'll find a time that suits you.
Are sessions online or in person?
Sessions are live and online, so you can join from anywhere in New Zealand or Australia. If you're in Auckland, we can meet in person too. After you book, you'll get a link to join.
What if I need to reschedule?
Email yourmate@careermate.io at least 24 hours before your session, and we'll find a new time that works for you.
Can you help if cost is a barrier?
Get in touch anyway. I want coaching to be accessible, so tell me about your situation and I'll see what I can do.
Still have a question? Just ask.
Pick whatever's easiest for you. I usually reply the same day.
The easiest way to find out? Talk to me.
Twenty minutes, free, and you'll leave with a clear next step.
Free ยท 20 minutes online ยท No obligation

